- When you use our website
- When you submit an enquiry via our website
- Your rights as a data subject
- Your right to complain
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.
|Cookie Name||Purpose||Further Information|
|PHPSESSID||PHP generic session cookie||The cookie is only valid during current browser session and it will be deleted when you close browser.
session_id() is used to get or set the session id for the current session.
|wfvt_2292519618||WordFence (WordPress security plugin) cookie||The cookie is only valid during current browser session and it will be deleted when you close browser.
WordFence is used to protect our website and it’s visitors. Wordfence info.
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, email address and brief message.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information to you.
Your enquiry is stored and processed internally in the European Union by our customer service employees on our own secure servers.
We do not use the information you provide to make any automated decisions that might affect you.
We keep and delete your data according to the law, we do not give the data to third parties.
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data, please use the contact information provided above in the section Who Are We section of this policy.
We will update the version number and date of this document each time it is changed.